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Help Centre
Everything you need to know about our services, process, pricing, and data security.
FAQ
Once you upload all documents, our CA completes filing within 24-48 hours. You receive the acknowledgement immediately after.
Yes. We use 256-bit AES encryption for all stored data and TLS 1.3 for data in transit. Your documents are stored securely on AWS Mumbai servers and never shared with third parties.
FAQ
Yes. We use 256-bit AES encryption for all stored data and TLS 1.3 for data in transit. Your documents are stored securely on AWS Mumbai servers and never shared with third parties.
Absolutely. We use 256-bit AES encryption for data storage and TLS 1.3 for data in transit. Documents are stored on AWS Mumbai servers (data never leaves India) and access is restricted to your assigned CA only.
FAQ
Our pricing is fixed and transparent — you see the full cost before initiating any service. There are no hidden charges. Prices vary by service complexity and government fee components. All prices are exclusive of 18% GST.
Yes. If we are unable to complete your service due to reasons on our end, we offer a full refund. See our refund policy for details.
If our CA has not started work on your service, you are eligible for a full refund within 48 hours of payment. Once work has commenced, partial refunds may apply based on work completed. Duplicate payments are refunded in full. See our refund policy page for complete details.
FAQ
No. The entire process is 100% online. Upload documents, interact with CA over chat/call, and receive all documents digitally.
PAN, Aadhaar, Form 16 (if salaried), bank statements, investment proofs (80C, 80D), and previous year ITR (if available).
Yes. We provide post-filing support including notice handling, rectification, and response to department queries for 1 year.
Timelines vary by service. ITR filing is completed within 24-48 hours of document receipt. GST registration takes 3-5 working days. Company registration takes 10-15 working days. TDS return filing takes 2-3 working days. Your CA will provide an accurate timeline at the start.
All CAs on our platform are ICAI-registered Chartered Accountants with a minimum of 5 years of post-qualification experience. Each CA is verified, background-checked, and specialised in specific service areas. You can view your assigned CA's credentials in your account dashboard.
Once payment is received, our system matches your case to a CA based on service type, complexity, and availability. A dedicated CA is assigned within 30 minutes during business hours. You will receive the CA's name, qualification, and contact details via email and WhatsApp.
FAQ
Once you upload all documents, our CA completes filing within 24-48 hours. You receive the acknowledgement immediately after.
Yes. We use 256-bit AES encryption for all stored data and TLS 1.3 for data in transit. Your documents are stored securely on AWS Mumbai servers and never shared with third parties.
No. The entire process is 100% online. Upload documents, interact with CA over chat/call, and receive all documents digitally.
PAN, Aadhaar, Form 16 (if salaried), bank statements, investment proofs (80C, 80D), and previous year ITR (if available).
Yes. If we are unable to complete your service due to reasons on our end, we offer a full refund. See our refund policy for details.
Yes. We provide post-filing support including notice handling, rectification, and response to department queries for 1 year.
Our pricing is fixed and transparent — you see the full cost before initiating any service. There are no hidden charges. Prices vary by service complexity and government fee components. All prices are exclusive of 18% GST.
Absolutely. We use 256-bit AES encryption for data storage and TLS 1.3 for data in transit. Documents are stored on AWS Mumbai servers (data never leaves India) and access is restricted to your assigned CA only.
If our CA has not started work on your service, you are eligible for a full refund within 48 hours of payment. Once work has commenced, partial refunds may apply based on work completed. Duplicate payments are refunded in full. See our refund policy page for complete details.
Timelines vary by service. ITR filing is completed within 24-48 hours of document receipt. GST registration takes 3-5 working days. Company registration takes 10-15 working days. TDS return filing takes 2-3 working days. Your CA will provide an accurate timeline at the start.
All CAs on our platform are ICAI-registered Chartered Accountants with a minimum of 5 years of post-qualification experience. Each CA is verified, background-checked, and specialised in specific service areas. You can view your assigned CA's credentials in your account dashboard.
Once payment is received, our system matches your case to a CA based on service type, complexity, and availability. A dedicated CA is assigned within 30 minutes during business hours. You will receive the CA's name, qualification, and contact details via email and WhatsApp.
Our CA team is available Mon–Sat, 9 AM – 8 PM to answer your queries.